ACCOUNT #


,
PHONE:

EMAIL:
Questions? Contact your Guest
Services Representative
at
or via email at


PLAN TYPE
SECTION
ROW
SEATS
# OF SEATS
PRICE PER SEAT
AMOUNT DUE
**Payments Due March 28, 2015 - Renewal Deadline Extended to Saturday, March 28!**
10% D.C ADMISSIONS TAX
BALANCE DUE
WELCOME
CAPITALS FAN

This is your personal Caps renewal website!
Don't miss any of the action. Renew your seats today.

RENEW
Renewal Deadline Extended to Saturday, March 28!
WELCOME
CAPITALS FAN

This is your personal Caps renewal website!
Don't miss any of the action. Renew your seats today.

RENEW
Renewal Deadline Extended to Saturday, March 28!
CLUB RED 365
VIP MEMBERSHIPS
INTRO
/
VIP ROW A, B, C & D SEATING
/
ACELA CLUB LEDGE SEATING
/
MONUMENTAL REWARDS
/
SEATING CHART

Due to the overwhelming demand for the VIP experience at Capitals games, starting with the 2015-16 season, we will expand our 100 level VIP rows to include all seats in rows A, B, C and D. During this off-season we will embark on a major renovation and expansion project that will include state-of-the-art audio and visual within our VIP club area that will dramatically enhance the VIP game-night experience. We will continue to offer the all-inclusive service that you have enjoyed but at a significantly higher level, one befitting of your VIP Membership status. The newly redesigned club area will feature fresh, expanded menu options on a nightly basis. We are thrilled about the changes to come, and look forward to sharing more details with you in the coming months!


New for the 2015-16 season
You choose, PAPER or PLASTIC. All Club Red 365 Members will now have the choice to receive a season-ticket booklet OR a digital ticket card beginning with the 2015-16 regular season. Both options still include full access to manage tickets online.


VIP Row A, B, C and D seating offers the incredible experience of having seats on or near the glass at Verizon Center including all Club Red 365 Member benefits along with a tremendous list of benefits exclusively for VIP members including:
  • All-inclusive food and beverage service in the VIP Club, including beer and wine with new, expanded menu options available on a nightly basis all focused on enhancing your VIP experience.
  • Complimentary VIP parking
  • VIP personalized seat back covers
  • VIP season-ticket lanyards
  • Exclusive VIP premium gift per account and the Club Red 365 season-ticket member gift (VIP members will receive one CR365 gift per seat on their account).
  • Private VIP season-ticket member party
  • And many more benefits


Acela Club Ledge Seating offers an expansive view of the ice in a private club setting, including all Club Red 365 Member benefits along with a valuable list of benefits exclusive to Acela Club Ledge Seat members that includes:

  • All-inclusive food and non-alcoholic beverages at the gourmet chef's table buffet in the Acela Club.
  • Private VIP season-ticket holder party.
  • Complimentary VIP parking.
  • Exclusive VIP premium gift per account and the Club Red 365 season-ticket member gift (VIP members will receive one CR365 gift per seat on their account).
  • And many more benefits.


Monumental Rewards is designed to offer Season-Ticket Members, our most valuable fans, access to unique and unforgettable experiences not available anywhere else as a thank you for your loyalty to the Washington Capitals.

  • Renew by the March 28 deadline and keep all of your 2014-15 unused rewards points and earn a 10,000 point bonus.
  • Earn Monumental Rewards points by attending games and Season-Ticket Member events throughout the year.
  • Access to unique and unforgettable experiences through auction and the Rewards catalog.
  • Fully customize your Season-Ticket Member experience! CLICK HERE to learn more.



SECTION PRICING
2014-15
GATE
PRICE*
2015-16
RENEWAL
PRICE
VIP A
$575
$425
VIP B
$370
$277
VIP C
N/A
$235
VIP D
N/A
$230
ACELA LEDGE - ROW 1
$304
$180
ACELA LEDGE - ROW 2
$263
$154
CENTER PREFERRED: CENTER (E-T)
$169
$130
CENTER PREFERRED: ATTACK (E-T)
$158
$120
CENTER PREFERRED: DEFEND (E-T)
$150
$113
LOWER PREFERRED: ATTACK (E-K)
$132
$99
LOWER PREFERRED: ATTACK (L-U)
$127
$94
LOWER PREFERRED: DEFEND (E-K)
$129
$95
LOWER PREFERRED: DEFEND (L-U)
$123
$89
LOGE PREFERRED: ATTACK
$114
$85
LOGE PREFERRED: DEFEND
$105
$80
CLUB LEVEL: CENTER
$154
$120
CLUB LEVEL: ATTACK
$131
$97
CLUB LEVEL: DEFEND
$123
$93
MEZZ CENTER: FRONT (A-H)
$80
$51
MEZZ CENTER: MID (J-M)
$77
$47
MEZZ CENTER: BACK (N-Q)
$74
$41
MEZZ END: ATTACK - FRONT (A-H)
$68
$40
MEZZ END: ATTACK - MID (J-M)
$65
$37
MEZZ END: ATTACK - BACK (N-Q)
$62
$30
MEZZ END: DEFEND - FRONT (A-H)
$66
$38
MEZZ END: DEFEND - MID (J-M)
$63
$34
MEZZ END: DEFEND - BACK (N-Q)
$60
$28
MEZZ CORNER: ATTACK - FRONT (A-H)
$64
$36
MEZZ CORNER: ATTACK - MID (J-M)
$61
$33
MEZZ CORNER: ATTACK - BACK (N-Q)
$58
$26
MEZZ CORNER: DEFEND - FRONT (A-H)
$62
$34
MEZZ CORNER: DEFEND - MID (J-M)
$59
$31
MEZZ CORNER: DEFEND - BACK (N-Q)
$57
$25


*Based on the average of 2014-15 on sale gate prices. Gate prices subject to change.
CLUB RED 365
VIP MEMBERSHIP
INTRO
/
VIP ROW A, B, C & B SEATING
/
ACELA CLUB LEDGE SEATING
/
MONUMENTAL REWARDS
/
SEATING CHART

Due to the overwhelming demand for the VIP experience at Capitals games, starting with the 2015-16 season, we will expand our 100 level VIP rows to include all seats in rows A, B, C and D. During this off-season we will embark on a major renovation and expansion project that will include state-of-the-art audio and visual within our VIP club area that will dramatically enhance the VIP game-night experience. We will continue to offer the all-inclusive service that you have enjoyed but at a significantly higher level, one befitting of your VIP Membership status. The newly redesigned club area will feature fresh, expanded menu options on a nightly basis. We are thrilled about the changes to come, and look forward to sharing more details with you in the coming months!


New for the 2015-16 season
You choose, PAPER or PLASTIC. All Club Red 365 Members will now have the choice to receive a season-ticket booklet OR a digital ticket card beginning with the 2015-16 regular season. Both options still include full access to manage tickets online.


VIP Row A, B, C and D seating offers the incredible experience of having seats on or near the glass at Verizon Center including all Club Red 365 Member benefits along with a tremendous list of benefits exclusively for VIP members including:
  • All-inclusive food and beverage service in the VIP Club, including beer and wine with new, expanded menu options available on a nightly basis all focused on enhancing your VIP experience.
  • Complimentary VIP parking
  • VIP personalized seat back covers
  • VIP season-ticket lanyards
  • Exclusive VIP premium gift per account and the Club Red 365 season-ticket member gift (VIP members will receive one CR365 gift per seat on their account).
  • Private VIP season-ticket member party
  • And many more benefits


Acela Club Ledge Seating offers an expansive view of the ice in a private club setting, including all Club Red 365 Member benefits along with a valuable list of benefits exclusive to Acela Club Ledge Seat members that includes:

  • All-inclusive food and non-alcoholic beverages at the gourmet chef's table buffet in the Acela Club.
  • Private VIP season-ticket holder party.
  • Complimentary VIP parking.
  • Exclusive VIP premium gift per account and the Club Red 365 season-ticket member gift (VIP members will receive one CR365 gift per seat on their account).
  • And many more benefits.


Monumental Rewards is designed to offer Season-Ticket Members, our most valuable fans, access to unique and unforgettable experiences not available anywhere else as a thank you for your loyalty to the Washington Capitals.

  • Renew by the March 28 deadline and keep all of your 2014-15 unused rewards points and earn a 10,000 point bonus.
  • Earn Monumental Rewards points by attending games and Season-Ticket Member events throughout the year.
  • Access to unique and unforgettable experiences through auction and the Rewards catalog.
  • Fully customize your Season-Ticket Member experience! CLICK HERE to learn more.



To view the pricing chart, please view on desktop.
CLUB RED 365
MEMBERSHIPS
INTRO
/
MEMBERSHIPS
/
MONUMENTAL REWARDS
/
MEMBERSHIP EVENTS
/
LOYALTY PROGRAM
/
SEATING CHART

As a Washington Capitals full season-ticket member, your loyalty and dedication are vital to our team's success. You are a key member of our team and with your unwavering support, we will continue to bring you world-class experiences and customer services during the 2015-16 season.

We are happy to present your 2015-16 full season-ticket membership renewal information along with your 2015 Stanley Cup playoffs ticket information. We have provided many of the most important details on the renewal incentives and programs included with the various levels of Club Red 365 memberships. Members will continue to enjoy unmatched benefits and access to the team through exclusive events and experiences, as well as the high level of personalized service that you deserve. We will continue to work to provide you with the best membership experience possible.

Thank you again for your continued allegiance and support of Capitals hockey. Please feel free to contact Capitals Guest Services at 202.266.2350 or guestservices@washcaps.com with any questions concerning your full season-ticket membership. We look forward to seeing you at Verizon Center as we continue to Rock the Red.


Club Red 365 Memberships
Your membership in Club Red 365 includes much more than just a ticket to the game. As a member, you receive a host of valuable benefits and perks, including:

  • New for the 2015-16 season: You choose, PAPER or PLASTIC. All Club Red 365 Members will now have the choice to receive a season-ticket booklet OR a digital ticket card beginning with the 2015-16 regular season. Both options still include full access to manage tickets online.
  • Price savings off gate prices.
  • An exclusive Club Red 365 season-ticket member gift. For 2015-16, CR365 members will receive a Capitals blue soft shell jacket available in either men's or women's sizing. (one gift, per account).
  • Access to all our Club Red 365 events, including the Season-Ticket Member Party.
  • A dedicated Guest Service specialist to serve as your go-to person with the Capitals, dedicated to helping you make the most of your membership experience and celebrate special events and occasions at Capitals games throughout the year.
  • The Option to pay for your full-season tickets with our 12-month interest-free payment plan through February, 2016.
  • Free online account manager functions, including forwarding and reprinting tickets.
  • Plus many more benefits.


Monumental Rewards is designed to offer Season-Ticket Members, our most valuable fans, access to unique and unforgettable experiences not available anywhere else as a thank you for your loyalty to the Washington Capitals.

  • Renew by the March 28 deadline and keep all of your 2014-15 unused rewards points and earn a 10,000 point bonus.
  • Earn Monumental Rewards points by attending games and Season-Ticket Member events throughout the year.
  • Access to unique and unforgettable experiences through auction and the Rewards catalog.
  • Fully customize your Season-Ticket Member experience! CLICK HERE to learn more.


Club Red 365 members enjoy access to more than 40 exclusive events year-round providing memorable experiences for you and your clients, friends and family including:

  • The Annual Capitals Meet-the-Team Party.
  • Season-Ticket Member skates at Verizon Center and Kettler Capitals Iceplex.
  • Coffee with the Caps breakfast events at Kettler Capitals Iceplex.
  • Off-site summer happy hours.
  • Insider chalk talks and teleconferences.
  • Movie nights at Verizon Center.
  • Our Select-A-Seat relocation event.
  • Many more exclusive events.


Loyal Club Red 365 members are well-rewarded for their continuing commitment with a wide range of tenure-based perks:

  • Milestone gifts and experiences at the 5, 10, 15, 20, 25, 30, 35 and 40-year marks, including anniversary receptions, invitations to enjoy a game in a suite, Capitals away game trips and more!
  • Select-A-Seat Event: members receive loyalty-level priority access to relocate or upgrade into non-renewed seats (summer, 2015).
  • First option to purchase additional single-game tickets to all 2015-16 games based on loyalty level prior to the general public on sale.
  • Commemorative anniversary pucks, concession credit and more.


SECTION PRICING
2014-15
GATE
PRICE*
2015-16
RENEWAL
PRICE
VIP A
$575
$425
VIP B
$370
$277
VIP C
N/A
$235
VIP D
N/A
$230
ACELA LEDGE - ROW 1
$304
$180
ACELA LEDGE - ROW 2
$263
$154
CENTER PREFERRED: CENTER (E-T)
$169
$130
CENTER PREFERRED: ATTACK (E-T)
$158
$120
CENTER PREFERRED: DEFEND (E-T)
$150
$113
LOWER PREFERRED: ATTACK (E-K)
$132
$99
LOWER PREFERRED: ATTACK (L-U)
$127
$94
LOWER PREFERRED: DEFEND (E-K)
$129
$95
LOWER PREFERRED: DEFEND (L-U)
$123
$89
LOGE PREFERRED: ATTACK
$114
$85
LOGE PREFERRED: DEFEND
$105
$80
CLUB LEVEL: CENTER
$154
$120
CLUB LEVEL: ATTACK
$131
$97
CLUB LEVEL: DEFEND
$123
$93
MEZZ CENTER: FRONT (A-H)
$80
$51
MEZZ CENTER: MID (J-M)
$77
$47
MEZZ CENTER: BACK (N-Q)
$74
$41
MEZZ END: ATTACK - FRONT (A-H)
$68
$40
MEZZ END: ATTACK - MID (J-M)
$65
$37
MEZZ END: ATTACK - BACK (N-Q)
$62
$30
MEZZ END: DEFEND - FRONT (A-H)
$66
$38
MEZZ END: DEFEND - MID (J-M)
$63
$34
MEZZ END: DEFEND - BACK (N-Q)
$60
$28
MEZZ CORNER: ATTACK - FRONT (A-H)
$64
$36
MEZZ CORNER: ATTACK - MID (J-M)
$61
$33
MEZZ CORNER: ATTACK - BACK (N-Q)
$58
$26
MEZZ CORNER: DEFEND - FRONT (A-H)
$62
$34
MEZZ CORNER: DEFEND - MID (J-M)
$59
$31
MEZZ CORNER: DEFEND - BACK (N-Q)
$57
$25


*Based on the average of 2014-15 on sale gate prices. Gate prices subject to change.
CLUB RED 365
MEMBERSHIP
INTRO
/
MEMBERSHIPS
/
MONUMENTAL REWARDS
/
MEMBERSHIP EVENTS
/
LOYALTY PROGRAM
/
SEATING CHART

New for the 2015-16 season
You choose, PAPER or PLASTIC. All Club Red 365 Members will now have the choice to receive a season-ticket booklet OR a digital ticket card beginning with the 2015-16 regular season. Both options still include full access to manage tickets online.


Club Red 365 Memberships
Your membership in Club Red 365 includes much more than just a ticket to the game. As a member, you receive a host of valuable benefits and perks, including:

  • New for the 2015-16 season: You choose, PAPER or PLASTIC. All Club Red 365 Members will now have the choice to receive a season-ticket booklet OR a digital ticket card beginning with the 2015-16 regular season. Both options still include full access to manage tickets online.
  • Price savings off gate prices.
  • An exclusive Club Red 365 season-ticket member gift. For 2015-16, CR365 members will receive a Capitals blue soft shell jacket available in either men's or women's sizing. (one gift, per account).
  • Access to all our Club Red 365 events, including the Season-Ticket Member Party.
  • A dedicated Guest Service specialist to serve as your go-to person with the Capitals, dedicated to helping you make the most of your membership experience and celebrate special events and occasions at Capitals games throughout the year.
  • The Option to pay for your full-season tickets with our 12-month interest-free payment plan through February, 2016.
  • Free online account manager functions, including forwarding and reprinting tickets.
  • Plus many more benefits.


Monumental Rewards is designed to offer Season-Ticket Members, our most valuable fans, access to unique and unforgettable experiences not available anywhere else as a thank you for your loyalty to the Washington Capitals.

  • Renew by the March 28 deadline and keep all of your 2014-15 unused rewards points and earn a 10,000 point bonus.
  • Earn Monumental Rewards points by attending games and Season-Ticket Member events throughout the year.
  • Access to unique and unforgettable experiences through auction and the Rewards catalog.
  • Fully customize your Season-Ticket Member experience! CLICK HERE to learn more.


Club Red 365 members enjoy access to more than 40 exclusive events year-round providing memorable experiences for you and your clients, friends and family including:

  • The Annual Capitals Meet-the-Team Party.
  • Season-Ticket Member skates at Verizon Center and Kettler Capitals Iceplex.
  • Coffee with the Caps breakfast events at Kettler Capitals Iceplex.
  • Off-site summer happy hours.
  • Insider chalk talks and teleconferences.
  • Movie nights at Verizon Center.
  • Our Select-A-Seat relocation event.
  • Many more exclusive events.


Loyal Club Red 365 members are well-rewarded for their continuing commitment with a wide range of tenure-based perks:

  • Milestone gifts and experiences at the 5, 10, 15, 20, 25, 30, 35 and 40-year marks, including anniversary receptions, invitations to enjoy a game in a suite, Capitals away game trips and more!
  • Select-A-Seat Event: members receive loyalty-level priority access to relocate or upgrade into non-renewed seats (summer, 2015).
  • First option to purchase additional single-game tickets to all 2015-16 games based on loyalty level prior to the general public on sale.
  • Commemorative anniversary pucks, concession credit and more.


To view the pricing chart, please view on desktop.
FREQUENTLY ASKED
QUESTIONS


What is the new season-ticket delivery option?
How do I make my first payment online?
I am an AUTO-RENEW account- do I need to do anything?
How will my PowerPay payment plan work for the rest of this season and future seasons?
What are the benefits of renewing my season tickets by the March 28 deadline?
My PowerPay plan does not finish until March 2015. Will I have to make two payments in March, one payment for my 2014-15 tickets and also start paying for my 2015-16 season tickets?
What are my options for receiving the funds when selling tickets through the NHL TicketExchange?
I have resale credit on my team account, can I use it to make my regular monthly payments?
Can I use multiple cards for my Power Pay payments?
What happens if I miss a payment or my credit card is declined?
Who do I contact if I need to update my credit card information?
A:

New for 2015-16: You choose, PAPER or PLASTIC. All Club Red 365 Members will now have the choice to receive a season-ticket booklet OR a digital ticket card beginning with the 2015-16 regular season. Both options still include full access to manage tickets online. This method will be selected during the renewal of your Club Red 365 membership on your invoice. If no option is selected during your renewal, your account will default to the digital ticket card delivery method.
A:

Click "renew now" above and then follow the directions on the page or you can click "My Account Manager" in the upper left if you'd rather sign into your account. To use account manager, use your account number and online PIN provided on your invoice to view your 2015-16 invoice, select your payment method and make your first payment. Once we receive your renewal and payment information for the 2015-16 tickets, we will charge your credit card for that first payment.
A:

No, as an automatic-renewal account, your Club Red 365 Membership will automatically renew on our 12-month PowerPay payment plan and Pay As We Play for the 2015 Stanley Cup Playoffs. Payments will automatically continue on the credit card on file on or about the 15th of each month for the duration of each 12-month payment plan cycle (March-February) unless you opt out. Payment amounts will be based on the Club Red 365 Membership pricing in effect at the time of renewal. To opt out of the automatic renewal option, call your Guest Services Specialist at 202-266-2350 any time prior to your first renewal payment for the next 12-month payment plan cycle, which occurs on or about March 15 of each year.
A:

For your added convenience, your Club Red 365 Membership will automatically renew on our 12-month PowerPay payment plan. Payments will automatically continue on the credit card on file on or about the 15th of each month for the duration of each 12-month payment plan cycle (March-February) unless you opt out. Payment amounts will be based on the Club Red 365 Membership pricing in effect at the time of renewal. To opt out of the automatic renewal option, call your Guest Services Specialist at 202-266-2350 any time prior to your first renewal payment for the next 12-month payment plan cycle, which occurs on or about March 15 of each year.
A:

By renewing your season tickets by the deadline, you continue to receive our great Season-Ticket Member benefits package, guarantee your same seat location for the playoffs, qualify for our Pay As We Play playoff payment plan and qualify for our 2015-16 renewal incentives including Monumental Rewards points incentives and participation in the renewal sweepstakes program.
A:

Yes. There will be some overlap in the payment plan process. If you are signed up for the 2014-15 Power Pay plan, your final payment is March 16, 2015. Once we receive your renewal and payment information for the 2015-16 tickets, we will charge your credit card for that first payment immediately. Next season, you will not have any overlap in your payments as we are adjusting your payments to run March 2015 - February 2016.
A:

Season-Ticket Members have two options for receiving resale credit when selling tickets through the NHL TicketExchange. The first option is direct deposit, this option will have all resale credit from sold tickets deposited directly into an eligible checking or savings account. The second option is seller credit, this option will have all resale credit from sold tickets deposited directly into your Capitals team account which will be credit towards future seasons.
A:

No, any resale credit accrued by the resale of 2014-15 regular-season tickets and 2015 Stanley Cup Playoffs can only be used towards the 2015-16 regular season when applied during the renewal period. Resale credit for tickets sold from the start of the 2014-15 season up to January 21, 2015, will be noted on your 2015-16 renewal invoice and applied to your renewal balance. Resale credit for tickets sold on or after January 21, 2015, will automatically be applied prior to your July 15, 2015 payment for your 2015-16 season tickets. Resale credit in your team account can only be used toward future seasons or ticket purchases.
A:

No, we need one consistent credit card for payments.
A:

If a problem arises concerning your payment, you will be contacted by the Washington Capitals to provide a valid credit card. Your online account manager privileges will be suspended until the payment is made and your tickets may be blocked. If you are unable to arrange for regular monthly installments, you will be removed from PowerPay and will need to pay your remaining balance in full to avoid cancellation of your season tickets.
A:

Please contact your Guest Services Specialist directly or the Capitals Guest Services Department at (202) 266-2350 or via e-mail at guestservices@washcaps.com. Updating your credit card through your account manager will not update the credit card for your payment plan.
FREQUENTLY ASKED
QUESTIONS


What is the new season-ticket delivery option?
A:

New for 2015-16: You choose, PAPER or PLASTIC. All Club Red 365 Members will now have the choice to receive a season-ticket booklet OR a digital ticket card beginning with the 2015-16 regular season. Both options still include full access to manage tickets online. This method will be selected during the renewal of your Club Red 365 membership on your invoice. If no option is selected during your renewal, your account will default to the digital ticket card delivery method.
How do I make my first payment online?
A:

Click "renew now" above and then follow the directions on the page or you can click "My Account Manager" in the upper left if you'd rather sign into your account. To use account manager, use your account number and online PIN provided on your invoice to view your 2015-16 invoice, select your payment method and make your first payment. Once we receive your renewal and payment information for the 2015-16 tickets, we will charge your credit card for that first payment.
I am an AUTO-RENEW account- do I need to do anything?
A:

No, as an automatic-renewal account, your Club Red 365 Membership will automatically renew on our 12-month PowerPay payment plan and Pay As We Play for the 2015 Stanley Cup Playoffs. Payments will automatically continue on the credit card on file on or about the 15th of each month for the duration of each 12-month payment plan cycle (March-February) unless you opt out. Payment amounts will be based on the Club Red 365 Membership pricing in effect at the time of renewal. To opt out of the automatic renewal option, call your Guest Services Specialist at 202-266-2350 any time prior to your first renewal payment for the next 12-month payment plan cycle, which occurs on or about March 15 of each year.
How will my PowerPay payment plan work for the rest of this season and future seasons?
A:

For your added convenience, your Club Red 365 Membership will automatically renew on our 12-month PowerPay payment plan. Payments will automatically continue on the credit card on file on or about the 15th of each month for the duration of each 12-month payment plan cycle (March-February) unless you opt out. Payment amounts will be based on the Club Red 365 Membership pricing in effect at the time of renewal. To opt out of the automatic renewal option, call your Guest Services Specialist at 202-266-2350 any time prior to your first renewal payment for the next 12-month payment plan cycle, which occurs on or about March 15 of each year.
What are the benefits of renewing my season tickets by the March 28 deadline?
A:

By renewing your season tickets by the deadline, you continue to receive our great Season-Ticket Member benefits package, guarantee your same seat location for the playoffs, qualify for our Pay As We Play playoff payment plan and qualify for our 2015-16 renewal incentives including Monumental Rewards points incentives and participation in the renewal sweepstakes program.
My PowerPay plan does not finish until March 2015. Will I have to make two payments in March, one payment for my 2014-15 tickets and also start paying for my 2015-16 season tickets?
A:

Yes. There will be some overlap in the payment plan process. If you are signed up for the 2014-15 Power Pay plan, your final payment is March 16, 2015. Once we receive your renewal and payment information for the 2015-16 tickets, we will charge your credit card for that first payment immediately. Next season, you will not have any overlap in your payments as we are adjusting your payments to run March 2015 - February 2016.
What are my options for receiving the funds when selling tickets through the NHL TicketExchange?
A:

Season-Ticket Members have two options for receiving resale credit when selling tickets through the NHL TicketExchange. The first option is direct deposit, this option will have all resale credit from sold tickets deposited directly into an eligible checking or savings account. The second option is seller credit, this option will have all resale credit from sold tickets deposited directly into your Capitals team account which will be credit towards future seasons.
I have resale credit on my team account, can I use it to make my regular monthly payments?
A:

No, any resale credit accrued by the resale of 2014-15 regular-season tickets and 2015 Stanley Cup Playoffs can only be used towards the 2015-16 regular season when applied during the renewal period. Resale credit for tickets sold from the start of the 2014-15 season up to January 21, 2015, will be noted on your 2015-16 renewal invoice and applied to your renewal balance. Resale credit for tickets sold on or after January 21, 2015, will automatically be applied prior to your July 15, 2015 payment for your 2015-16 season tickets. Resale credit in your team account can only be used toward future seasons or ticket purchases.
Can I use multiple cards for my Power Pay payments?
A:

No, we need one consistent credit card for payments.
What happens if I miss a payment or my credit card is declined?
A:

If a problem arises concerning your payment, you will be contacted by the Washington Capitals to provide a valid credit card. Your online account manager privileges will be suspended until the payment is made and your tickets may be blocked. If you are unable to arrange for regular monthly installments, you will be removed from PowerPay and will need to pay your remaining balance in full to avoid cancellation of your season tickets.
Who do I contact if I need to update my credit card information?
A:

Please contact your Guest Services Specialist directly or the Capitals Guest Services Department at (202) 266-2350 or via e-mail at guestservices@washcaps.com. Updating your credit card through your account manager will not update the credit card for your payment plan.
2015 STANLEY
CUP PLAYOFFS
FREQUENTLY ASKED QUESTIONS
/
SEATING CHART

What are my payment options?
How do I sign up for Pay As We Play?
What forms of payment be accepted for the 2015 Pay As We Play playoff program?
Do I have to use the same credit card for both Power Pay and Pay As We Play?
What if I do not wish to renew at this time, but would like to purchase 2015 Stanley Cup Playoff tickets?
Can I use my 2014-15 TicketMaster Ticket Exchange resale credits towards my playoff payments?
When will my playoff tickets be made available to manage?
What if I don't want to purchase playoff tickets?
Can I buy additional playoff tickets through the Capitals?
Who do I contact if I need to update my credit card information?
A:

Pay As We Play: This season ticket renewal incentive allows you to pay for the 2015 Stanley Cup Playoffs at the conclusion of each playoff round. This means no upfront payment for games that might not be played. You are charged only if the Capitals play a home game during that round. To qualify you must renew your plan for the 2015-16 season by the renewal deadline of March 28, 2015. The Capitals reserve the right to cancel your 2015-16 season ticket plan if you default on any Pay As We Play payment.

Pay in Full for Rounds 1 through 4: You may choose to purchase your seats for all four playoff rounds up front (16 possible games). Refer to the seating diagram for pricing information. Any money from unplayed playoff games will be credited to your season ticket account for the 2015-16 season. If you choose not to renew your 2015-16 season ticket plan, you can still purchase your seats for the playoffs using the pay in full for all four rounds option.
A:

By renewing your season tickets for 2015-16 and making your first payment either through Power Pay, 50/50 or 100% now, you are eligible to be enrolled in Pay As We Play for the 2015 Stanley Cup Playoffs. Be sure to select Pay As We Play on your invoice or online renewal. Please note that if you default on your payments for the 2015 Stanley Cup Playoffs Pay As We Play program, the Capitals reserve the right to automatically cancel your 2015-16 season ticket plan and remaining playoff tickets.
A:

We accept all major credit cards (Visa, Mastercard, Discover, and American Express).
A:

Yes. We will automatically charge the credit card we have on file for Power Pay on or about the 15th of each month. At the end of each playoff round, the same card will be charged for any home games played during that round.
A:

If you do not wish to renew your plan at this time, you must pay in full for your 2015 Stanley Cup Playoffs tickets based on the season ticket member discount. In order to participate in our Pay As We Play program, you must renew your season tickets for the 2015-16 season and make a payment through Power Pay, 50/50 or 100% now.
A:

No, any resale credit accrued by the resale of 2014-15 regular-season tickets and 2015 Stanley Cup Playoffs can only be used towards the 2015-16 regular season. Resale credit for tickets sold prior to January 21, 2015, will be noted on your 2015-16 renewal invoice. Resale credit for tickets sold on or after January 21, 2015, will automatically be applied prior to your July 15 payment for your 2015-16 season tickets.
A:

More details and information will follow as we approach the playoffs.
A:

We hope you will join us for the excitement of Capitals playoff hockey; however you may choose to only renew your Capitals account for the 2015-16 season at this time.
A:

If there are additional playoff tickets available for individual games, they will be made available to Capitals Full Season Ticket Members via an online presale. Due to very limited availability there is no guarantee that we will have additional playoff tickets for purchase.
A:

Please contact your designated Guest Services Specialist directly or the Washington Capitals Guest Services Department at (202) 266-2350 or via e-mail at guestservices@washcaps.com.
PRICE PER GAME
ROUND 1
GATE*STM
ROUND 2
GATE*STM
ROUND 3
GATE*STM
ROUND 4
GATE*STM
VIP A
$736
$451
$859
$522
$1,104
$664
$1,226
$735
VIP B
$473
$289
$552
$333
$710
$421
$788
$465
ACELA LEDGE - 1
$389
$212
$454
$240
$584
$296
$648
$324
ACELA LEDGE - 2
$336
$180
$392
$203
$504
$249
$560
$272
CENTER PREFERRED: CENTER (C-T)
$215
$156
$251
$182
$323
$234
$358
$260
CENTER PREFERRED: ATTACK (C-T)
$203
$144
$237
$168
$305
$216
$338
$240
CENTER PREFERRED: DEFEND (C-T)
$186
$138
$217
$161
$279
$207
$310
$230
LOWER PREFERRED: ATTACK (C-K)
$167
$120
$195
$140
$251
$180
$278
$200
LOWER PREFERRED: ATTACK (L-U)
$161
$114
$188
$133
$242
$171
$268
$190
LOWER PREFERRED: DEFEND (C-K)
$164
$114
$191
$133
$245
$171
$272
$190
LOWER PREFERRED: DEFEND (L-U)
$158
$108
$184
$126
$236
$162
$262
$180
LOGE PREFERRED: ATTACK
$149
$102
$174
$119
$224
$153
$248
$170
LOGE PREFERRED: DEFEND
$137
$96
$160
$112
$206
$144
$228
$160
CLUB LEVEL: CENTER
$192
$147
$224
$171
$288
$220
$320
$244
CLUB LEVEL: ATTACK
$168
$117
$196
$136
$252
$175
$280
$194
CLUB LEVEL: DEFEND
$159
$112
$185
$131
$238
$168
$264
$186
MEZZ CENTER: FRONT (A-H)
$104
$70
$121
$82
$155
$105
$172
$116
MEZZ CENTER: MID (J-M)
$100
$66
$117
$77
$150
$99
$166
$110
MEZZ CENTER: BACK (N-Q)
$96
$63
$112
$73
$144
$94
$160
$104
MEZZ END: ATTACK - FRONT (A-H)
$93
$52
$108
$61
$139
$78
$154
$86
MEZZ END: ATTACK - MID (J-M)
$89
$48
$104
$56
$134
$72
$148
$80
MEZZ END: ATTACK - BACK (N-Q)
$86
$45
$100
$52
$128
$67
$142
$74
MEZZ END: DEFEND - FRONT (A-H)
$90
$50
$105
$58
$135
$74
$150
$82
MEZZ END: DEFEND - MID (J-M)
$87
$45
$101
$52
$130
$67
$144
$74
MEZZ END: DEFEND - BACK (N-Q)
$83
$42
$97
$49
$125
$63
$138
$70
MEZZ CORNER: ATTACK - FRONT (A-H)
$88
$47
$103
$55
$132
$71
$146
$78
MEZZ CORNER: ATTACK - MID (J-M)
$84
$44
$98
$51
$126
$65
$140
$72
MEZZ CORNER: ATTACK - BACK (N-Q)
$81
$40
$94
$47
$121
$60
$134
$66
MEZZ CORNER: DEFEND - FRONT (A-H)
$86
$45
$100
$52
$128
$67
$142
$74
MEZZ CORNER: DEFEND - MID (J-M)
$82
$41
$96
$48
$123
$62
$136
$68
MEZZ CORNER: DEFEND - BACK (N-Q)
$80
$39
$93
$45
$119
$58
$132
$64
SRO
$104
$72
$121
$84
$155
$108
$172
$120


*Gate prices subject to change.
2015 STANLEY
CUP PLAYOFFS

FREQUENTLY ASKED QUESTIONS

What are my payment options?
A:

Pay As We Play: This season ticket renewal incentive allows you to pay for the 2015 Stanley Cup Playoffs at the conclusion of each playoff round. This means no upfront payment for games that might not be played. You are charged only if the Capitals play a home game during that round. To qualify you must renew your plan for the 2015-16 season by the renewal deadline of March 28, 2015. The Capitals reserve the right to cancel your 2015-16 season ticket plan if you default on any Pay As We Play payment.

Pay in Full for Rounds 1 through 4: You may choose to purchase your seats for all four playoff rounds up front (16 possible games). Refer to the seating diagram for pricing information. Any money from unplayed playoff games will be credited to your season ticket account for the 2015-16 season. If you choose not to renew your 2015-16 season ticket plan, you can still purchase your seats for the playoffs using the pay in full for all four rounds option.
How do I sign up for Pay As We Play?
A:

By renewing your season tickets for 2015-16 and making your first payment either through Power Pay, 50/50 or 100% now, you are eligible to be enrolled in Pay As We Play for the 2015 Stanley Cup Playoffs. Be sure to select Pay As We Play on your invoice or online renewal. Please note that if you default on your payments for the 2015 Stanley Cup Playoffs Pay As We Play program, the Capitals reserve the right to automatically cancel your 2015-16 season ticket plan and remaining playoff tickets.
What forms of payment be accepted for the 2015 Pay As We Play playoff program?
A:

We accept all major credit cards (Visa, Mastercard, Discover, and American Express).
Do I have to use the same credit card for both Power Pay and Pay As We Play?
A:

Yes. We will automatically charge the credit card we have on file for Power Pay on or about the 15th of each month. At the end of each playoff round, the same card will be charged for any home games played during that round.
What if I do not wish to renew at this time, but would like to purchase 2015 Stanley Cup Playoff tickets?
A:

If you do not wish to renew your plan at this time, you must pay in full for your 2015 Stanley Cup Playoffs tickets based on the season ticket member discount. In order to participate in our Pay As We Play program, you must renew your season tickets for the 2015-16 season and make a payment through Power Pay, 50/50 or 100% now.
Can I use my 2014-15 TicketMaster Ticket Exchange resale credits towards my playoff payments?
A:

No, any resale credit accrued by the resale of 2014-15 regular-season tickets and 2015 Stanley Cup Playoffs can only be used towards the 2015-16 regular season. Resale credit for tickets sold prior to January 21, 2015, will be noted on your 2015-16 renewal invoice. Resale credit for tickets sold on or after January 21, 2015, will automatically be applied prior to your July 15 payment for your 2015-16 season tickets.
When will my playoff tickets be made available to manage?
A:

More details and information will follow as we approach the playoffs.
What if I don't want to purchase playoff tickets?
A:

We hope you will join us for the excitement of Capitals playoff hockey; however you may choose to only renew your Capitals account for the 2015-16 season at this time.
Can I buy additional playoff tickets through the Capitals?
A:

If there are additional playoff tickets available for individual games, they will be made available to Capitals Full Season Ticket Members via an online presale. Due to very limited availability there is no guarantee that we will have additional playoff tickets for purchase.
Who do I contact if I need to update my credit card information?
A:

Please contact your designated Guest Services Specialist directly or the Washington Capitals Guest Services Department at (202) 266-2350 or via e-mail at guestservices@washcaps.com.



SEATING CHART

To view the pricing chart, please view on desktop.
RENEWAL INFO
RENEWAL BENEFITS
/
HOW TO RENEW
/
PAYMENT OPTIONS
/

Renewal deadline extended to Saturday, March 28, 2015 to qualify for the following Club Red 365 member renewal benefits:
Renewal Sweepstakes - 30 days of amazing prizes!
  • We'll be giving away over 450 prizes starting February 19th through March 20th.
  • Renew early for the best chance to win valuable Club Red 365 member renewal sweepstakes prizes.
  • At each Capitals home game through the renewal period Club Red 365 Members will have a chance to win one of 24 grand prizes; including a Flat screen HDTV, a trip to the 2015-16 NHL All Star Game, a complimentary suite for a 2015-16 home game, 100,000 Monumental Rewards points, a night in the owner's suite, Capitals autographed items and so much more!

  • 50 Season-Ticket Members per game during the renewal period will win one of the following prizes:
    • Player Autographed Puck.
    • Monumental Rewards prize pack.
    • Player Autographed Stick.
    • VIP Coaches Club prize pack.
    • $40 Monumental Money Credit.
    • And so much more!
Exclusive Annual Member Gift
  • An exclusive Club Red 365 season-ticket member gift. For 2015-16, CR365 members will receive a Capitals blue soft shell jacket available in either men's or women's sizing. (one gift, per account)


Stanley Cup Playoffs Ticket Priority
  • Allows you to purchase your own seats for the entire 2015 Stanley Cup Playoffs. Also take advantage of our Pay As We Play playoff payment program when you renew your account by the March 20 deadline.


Monumental Rewards Points
  • Renew by the March 20 deadline and receive a 10,000 Monumental Rewards point bonus (added to your account two business days after your renewal.)
  • Renew by the March 20 deadline and keep all of your 2014-15 unused point balance to use in the 2015-16 season (accrued points will be fully updated at the end of the 2014-15 regular season).
RENEWAL OFFER FOR AMERICAN EXPRESS® CARD MEMBERS
Renew your 2015-16 Washington Capitals Tickets with any American Express Card and receive an autographed gift. Limit one (1) item per Card account. Offer valid until the 2015-16 Renewal Deadline of March 20, 2015. CLICK HERE for more information.
How do I renew?
In-Game:
Bring the completed enclosed invoice to the renewal checkpoints at the section 102, 402, or 115 Guest Services locations or swing by and let us help you.
Through this eBrochure:
Click "renew" in the upper right corner and follow directions
Online:
Visit http://washingtoncaps.com/accountmanager
Phone:
Contact your Guest Services Specialist or call 202.266.2350
Fax:
202.266.2330
Mail:
Washington Capitals Guest Services
627 N. Glebe Rd Suite 850
Arlington, VA 22203


What are my renewal payment options?
Payment in full:
Made now via credit card or check payable to Washington Capitals.
50% / 50% payment plan:
Made now via credit card or check payable to Washington Capitals, second payment on August 15, 2015.
Monthly payment plan:
12 equal installment payments made via credit card, first payment made now, subsequent payments on the 15th of each month through February, 2016.


Note for Power Pay Members
For your added convenience, your Club Red 365 Membership will automatically renew on our 12-month payment plan. Payments will automatically continue on the credit card on file on or about the 15th of each month for the duration of each 12-month payment plan cycle (March - February) unless you opt out. Payment amounts will be based on the Club Red 365 Membership pricing in effect at the time of renewal. To opt out of the automatic renewal option, please contact your Guest Services Specialist at any time prior to your first renewal payment for the next 12-month payment plan cycle, which occurs on or about March 15 of each year.


RENEWAL INFO
RENEWAL BENEFITS
/
HOW TO RENEW
/
PAYMENT OPTIONS
/

Renewal deadline extended to Saturday, March 28, 2015 to qualify for the following Club Red 365 member renewal benefits:
Renewal Sweepstakes - 30 days of amazing prizes!
  • We'll be giving away over 450 prizes starting February 19th through March 20th.
  • Renew early for the best chance to win valuable Club Red 365 member renewal sweepstakes prizes.
  • At each Capitals home game through the renewal period Club Red 365 Members will have a chance to win one of 24 grand prizes; including a Flat screen HDTV, a trip to the 2015-16 NHL All Star Game, a complimentary suite for a 2015-16 home game, 100,000 Monumental Rewards points, a night in the owner's suite, Capitals autographed items and so much more!

  • 50 Season-Ticket Members per game during the renewal period will win one of the following prizes:
    • Player Autographed Puck.
    • Monumental Rewards prize pack.
    • Player Autographed Stick.
    • VIP Coaches Club prize pack.
    • $40 Monumental Money Credit.
    • And so much more!
Exclusive Annual Member Gift
  • An exclusive Club Red 365 season-ticket member gift. For 2015-16, CR365 members will receive a Capitals blue soft shell jacket available in either men's or women's sizing. (one gift, per account)


Stanley Cup Playoffs Ticket Priority
  • Allows you to purchase your own seats for the entire 2015 Stanley Cup Playoffs. Also take advantage of our Pay As We Play playoff payment program when you renew your account by the March 20 deadline.


Monumental Rewards Points
  • Renew by the March 20 deadline and receive a 10,000 Monumental Rewards point bonus (added to your account two business days after your renewal.)
  • Renew by the March 20 deadline and keep all of your 2014-15 unused point balance to use in the 2015-16 season (accrued points will be fully updated at the end of the 2014-15 regular season).
RENEWAL OFFER FOR AMERICAN EXPRESS® CARD MEMBERS
Renew your 2015-16 Washington Capitals Tickets with any American Express Card and receive an autographed gift. Limit one (1) item per Card account. Offer valid until the 2015-16 Renewal Deadline of March 20, 2015. CLICK HERE for more information.
How do I renew?
In-Game:
Bring the completed enclosed invoice to the renewal checkpoints at the section 102, 402, or 115 Guest Services locations or swing by and let us help you.
Through this eBrochure:
Click "renew" in the upper right corner and follow directions
Online:
Visit http://washingtoncaps.com/accountmanager
Phone:
Contact your Guest Services Specialist or call 202.266.2350
Fax:
202.266.2330
Mail:
Washington Capitals Guest Services
627 N. Glebe Rd Suite 850
Arlington, VA 22203


What are my renewal payment options?
Payment in full:
Made now via credit card or check payable to Washington Capitals.
50% / 50% payment plan:
Made now via credit card or check payable to Washington Capitals, second payment on August 15, 2015.
Monthly payment plan:
12 equal installment payments made via credit card, first payment made now, subsequent payments on the 15th of each month through February, 2016.


Note for Power Pay Members
For your added convenience, your Club Red 365 Membership will automatically renew on our 12-month payment plan. Payments will automatically continue on the credit card on file on or about the 15th of each month for the duration of each 12-month payment plan cycle (March - February) unless you opt out. Payment amounts will be based on the Club Red 365 Membership pricing in effect at the time of renewal. To opt out of the automatic renewal option, please contact your Guest Services Specialist at any time prior to your first renewal payment for the next 12-month payment plan cycle, which occurs on or about March 15 of each year.


CONTACT INFO


Please feel free to contact us:

Your personal Guest Services
Representative is: Guest Services

EMAIL:

guestservices@washcaps.com

PHONE:

202.266.2350


General:

EMAIL:

guestservices@washcaps.com

PHONE:

202.266.2350

MAIL:

Washington Capitals Guest Services
627 N. Glebe Rd Suite 850
Arlington, VA 22203
CONTACT INFO


Please feel free to contact us:



Your personal Guest Services Representative is: Guest Services

EMAIL:

guestservices@washcaps.com

PHONE:

202.266.2350

MAIL:

Washington Capitals Guest Services
627 N. Glebe Rd Suite 850
Arlington, VA 22203