Monumental Money FAQs

All non-VIP season ticket memberships include complimentary Monumental Money concession credits ranging from $100 to $450 per seat! Monumental Money is a pre-loaded credit that is added to your digital benefits pass and is exclusive to full-season, non-VIP season ticket members.
1. Where am I able to use the Monumental Money?
Your Monumental Money can be used for food and beverage at most concession stands inside Capital One Arena. Monumental Money cannot be used at the following locations:

  • The Over the Top kiosk located on the lower level concourse near section 106*
  • The Dunkin Donuts stand on the lower level concourse near section 118*
  • The eXchange marketplace on the 200 level at section 214*
  • The Over the Top kiosk located on the mezzanine level concourse near section 417*
  • The Federal Favorites Express stand on the mezzanine level concourse near section 427*
*location subject to change each season.

Your Capitals benefits pass can also be used to access your 20% season-ticket member discount at the Capital One Arena team store and merchandise vendors. Just display your benefits pass to the cashier when you are checking out.
2. Is Monumental Money available to use for purchasing merchandise?
**NEW FOR THE 2021-22 SEASON**
We are excited to announce an update to your Club Red 365 member benefits aimed at significantly enhancing your gameday experience. New for the 2021-22 season, your Monumental Money can now be used at your favorite concession locations AND at the Capital One Arena Team Store! This way, you have full control over when and how you choose to spend it!
3. How do I access my Capitals benefits pass?
Your Capitals digital benefits pass can be accessed through your Monumental Sports Account Manager using either the NHL App or a mobile web browser at am.ticketmaster.com/monumental. It will appear on your account, just like a mobile ticket.

Here are step by step instructions on how to access your Capitals benefits using the NHL App:

  1. Open the NHL App on your smart phone.
  2. Scroll down to the middle of the home page and click the "Account Manager presented by Ticketmaster" button.
  3. Log into your Monumental Sports Account Manager using your email address and password.
  4. The first event you will see is your Capitals benefits pass, click on that event and click view barcode.
  5. Scan your barcode at eligible concession stands for payment.
For easy access you can also add your Capitals benefits pass to your Apple Wallet or Google Pay.
4. How can I check my Monumental Money balance?
Your remaining balance will display on the bottom of your concession receipt after each purchase. You can also visit the planholder hub at section 115 to look up your balance or contact Capitals Membership Services.

As a reminder, your Capitals benefits pass will start with the following loaded value for any non-VIP level seats:
  • Center Preferred Select (Center) $450 per seat
  • Center Preferred Select (Attack, Defend) $250 per seat
  • Lower Preferred Select (Attack, Defend) $250 per seat
  • Loge Preferred Select (Attack, Defend) $250 per seat
  • All 200 Level Seats $150 per seat
  • All 400 Level Seats $100 per seat
5. Can I combine it with other discounts?
Monumental Money cannot be combined with other promotional offers or discounts, for example, combining Capital One Card holder benefits with season-ticket benefits. For information on how to access discounts through your eligible Capital One card please click here.
6. Can I use it at Wizards game or other Capital One Arena events? 
The Capital benefits pass and Monumental Money can only be used at Capitals games for the purchase of concession items.
7. What happens if my phone dies?
There are WGL charging stations located throughout Capital Arena where you can lock your phone in a secure locker to charge.
8. Can I add Monumental Money to my Capitals benefits pass? 
The Capitals benefits pass is loaded with Monumental Money for you at the start of the season based on your specific benefits package. We do not have the ability to add additional funds on to the pass.
9. How do I use it for my discount at the Fanatics Team Store or discount drink locations?
To receive your eligible discounts for merchandise at the Fanatics Team Store and merchandise stands inside Capital One Arena or drink discounts at the eligible bar locations, all you need to do is show the cashier your digital benefits pass. They will honor your pass for any eligible discounts.
10. Can I use the digital benefits pass from last season?
The digital benefits pass from last season will no longer work for concessions at Capital One Arena or for any associated discount programs. The only accepted form of season-ticket holder identification is the digital Capitals benefits pass.