I love the city. I love the fans. I love the organization... It would be weird to put on a different jersey.19 - Nicklas Backstrom
Your membership in Club Red 365 includes much more than
just a ticket to the game. As a member, you receive a host of
valuable benefits and perks, including:
With Club Red 365 Member Perks and our Club Red 365
Loyalty Program, members have access to intimate, exclusive
and priceless experiences, events and gifts that go above and
beyond just your season tickets. *All experiences are subject to change based on availability.
Our fans are the best and the loudest fans in the NHL! We are so happy to have them behind us no matter what.8 - Alex Ovechkin
Experience Capitals Hockey from the comfort of Capital One
Arena’s most unique vantage points. Indulge in unparalleled
food and beverage options and enjoy one-of-a-kind benefits
with lavish seating options in our most premium areas.
The Capitals MGM National Harbor VIP Row A seating offers the incredible experience of having seats on the glass at Capital One Arena.
Access to the upscale MGM National Harbor VIP Lounge is exclusive to our Row A members only. The intimate dining experience has ample seating and includes beer, wine and cocktails, and will feature passed hors d'oeuvres in addition to entrees and other items from our award-winning celebrity chef inspired menus.
In addition to all Club Red 365 member benefits, MGM National Harbor VIP Row A members also receive these exclusive benefits:
The Capitals MGM National Harbor VIP Rows B-C seating offers the incredible experience of having seats near the glass at Capital One Arena.
One of the many benefits of our MGM National Harbor Row B-C VIP memberships is access to the Etihad Airways lounge. This exclusive lounge offers an upgraded dining experience with additional seating, featuring an all-inclusive menu inspired by award winning and nationally recognized celebrity chefs.
Includes all Club Red 365 Member benefits along with a tremendous list of benefits exclusively for VIP members including:
The remodeled Ultra Club seating offers the incredible experience overlooking the ice at Capital One Arena. The Ultra Club includes exciting new culinary options inspired by nationally recognized celebrity chefs that will allow guests to customize their dining experience.
Ultra Club seating offers an expansive view of the ice in a private club setting, including all Club Red 365 Member benefits along with a valuable list of benefits exclusive to Ultra Club seat members that includes:
Renew by March 13, 2020 to be eligible for the following incentives:
Renew your 2020-21 Washington Capitals season tickets with your Capital One® card and receive an exclusive backpack.
Limited one (1) item per Club Red 365 Membership account. Offer valid until the 2020-21 Renewal Deadline of 3/13/20. Capital One Arena security policies.
Eligible Capitals Club Red 365 members will be notified via email when the gift is mailed to their address on file. Based on availability while supplies last.
There isn’t a better home ice advantage in the NHL when our building full and loud. We feed off their energy.77 - T.J. Oshie
I love the city. I love being around here. It’s my home.74 - John Carlson
No, as an auto renew customer, your Club Red 365 membership will automatically renew for future seasons on our 12-month payment plan. Unless you cancel before March 16, 2020 by contacting your Membership Services Manager via phone or email, your membership will automatically renew for future seasons on our auto renew plan. You will be charged the effective membership price on March 16, 2020 and on or around the 15th of each subsequent month for the duration of each season's 12-month payment cycle (March-February), on the payment credit card you provide. The 2020-2021 effective membership price is provided in the 2020-21 Season Ticket Membership price chart which is located on the 2020-21 Capitals Membership Renewal website. You may change from the 12 month auto renew payment plan to another of the payment plans described below at any time by contacting your Membership Services Manager via phone or email; provided, that you must contact your Membership Services Manager before the 15th of any month to avoid being charged for the next month on the monthly plan.
Please click the RENEW NOW button above and then follow the directions on the page to renew. Select your payment method and make your first payment. Once we receive your renewal and payment information for the 2020-21 tickets, we will charge your credit card for that first payment.
If you are enrolled in the 12-month Auto Renew Power Pay, your Club Red 365 membership will automatically renew for future seasons on our 12-month payment plan. Under the 12-month payment plan, you will be charged the effective membership price beginning on March 17, 2020 and on or around the 15th of each subsequent month for the duration of each season's 12-month payment cycle (March-February), on the payment credit card you provide. The effective membership price, which will be based on the membership pricing in effect at the time of renewal, will be communicated to you each year before the first payment in the new season's cycle. The 2020-21 effective membership price is provided in the 2020-21 Season Ticket Membership price chart which is located on the 2020-21 Capitals Membership Renewal website. You may change from the 12 month auto renew payment plan to another of the payment plans described below at any time by contacting your Membership Services Manager via phone or email; provided, that you must contact your Membership Services Manager before the 15th of any month to avoid being charged for the next month on the monthly plan.
The ticket purchaser acknowledges and agrees that [tickets] being purchased hereunder are solely for 2020-2021 NHL preseason and regular games presented by the Washington Capitals and played at Capital One Arena, and for the avoidance of doubt, shall not include tickets, or the right to purchase tickets, to any other event or game, including, but not limited to, any NHL European Global Series Games, NHL China Games, NHL Winter Classic, NHL Heritage Classic, NHL Stadium Series, NHL All-Star or NHL Draft event ("League Special Event") held in the Washington Capitals market or hosted by the NHL at Capital One Arena or otherwise in which the Washington Capitals participates. The ticket purchaser acknowledges and agrees that the Washington Capitals and/or NHL may cancel, postpone, reschedule or relocate games or events for any reason (e.g., move a regular season game of the Washington Capitals from Capital One Arena to an alternate venue for the purposes of playing a League Special Event), as determined in its/their sole discretion, as well as to modify or discontinue, temporarily or permanently, any aspect of the rules, operations and presentations of NHL games and events ("Preemption").
In the event that any game or event for which tickets have been sold to the ticket purchaser is not played or presented in Capital One Arena for any reason, including, but not limited to, Preemption, such event shall in no way be deemed, argued or construed to be a breach by the Washington Capitals of any terms, conditions, agreement or any other duties or obligations in connection with the sale and use of these tickets and, in such event, the ticket purchaser's sole remedy shall be a pro-rata account credit or refund equal to the price paid for these tickets as specified in the ticket invoice, and the ticket purchaser hereby waives and releases any and all claims it may have against the Washington Capitals and/or the NHL with respect to such game(s) or event not played or presented at Capital One Arena.
If you opt to renew within the month of February, there will be some overlap in the payment plan process. If you are signed up for the 2019-20 Power Pay plan, your final payment is February 15, 2020. If we receive your renewal and payment information for your 2020-21 full season-ticket membership in February, we will charge your credit card for that first payment immediately.
If you are currently enrolled in the Power Pay auto-renewal program you will not have any overlap in your payments as we will automatically renew your plan for the 2020-21 season on March 17, 2020.
Season-Ticket Members have two options for receiving resale credit when selling tickets through the NHL TicketExchange. The first option is direct deposit, this option will have all resale credit from sold tickets deposited directly into an eligible checking or savings account. The second option is seller credit, this option will have all resale credit from sold tickets deposited directly into your Capitals team account which will be credited towards future seasons twice per year, first during the renewal period and second on or about July 15th.
*PLEASE NOTE: THE ONLY WAY TO ACCESS FUNDS FROM SOLD TICKETS IMMEDIATELY IS TO SELECT THE DIRECT DEPOSIT OPTION. IF THE SELLER CREDIT OPTION IS SELECTED, FUNDS WILL BE HELD IN YOUR WASHINGTON CAPITALS ACCOUNT AND DISTRIBUTED TWICE ANNUALLY DIRECTLY TO YOUR TICKET INVOICE. THE FIRST BEING ON YOUR RENEWAL INVOICE AND THE SECOND BEING JUST PRIOR TO THE JULY 15 PAYMENT.
No, any resale credit accrued by the resale of 2019-20 regular-season tickets and 2020 Stanley Cup Playoffs can only be used towards the 2020-21 regular season when applied during the renewal period. Resale credit for tickets sold from the start of the 2019-20 season up to January 31, 2020, will be noted on your 2020-21 renewal invoice and applied to your renewal balance. Resale credit for tickets sold on or after February 1, 2020, will automatically be applied prior to your July 15, 2020 payment for your 2020-21 season-tickets. Resale credit in your team account can only be used toward future seasons or ticket purchases.
If a problem arises concerning your payment, you will be contacted by the Washington Capitals to provide a valid credit card. Your online account manager privileges will be suspended until the payment is made and your tickets may be blocked. If you are unable to arrange for regular monthly installments, you will be removed from Power Pay and will need to pay your remaining balance in full to avoid cancellation of your season-tickets.
Please contact the Capitals Membership Services Department at (202) 266-2350 or via e-mail at firstname.lastname@example.org. Updating your credit card through your account manager will not update the credit card for your payment plan.
Our annual event where full season-ticket members can relocate their seats for the upcoming season based on availability. The 2020-21 Select A Seat event will be held online using our virtual venue platform between on March 30 and is the only relocation opportunity for the upcoming 2020-21 season. In order to participate in our Select A Seat event you must be renewed by the March 13, 2020 deadline.
The time slots are assigned based on the number of RSVPs and the "since date" for each account, sorted by account number. Time slots are not consistent year over year, however the most tenured accounts will always have the earliest access to the Select-A-Seat event. Due to the large number of accounts, there is the possibility that accounts within the same "since date" will be split between different time slots with the earliest account numbers getting the first time slot in that tenure group.
No, in order for you and your share partner to relocate seats together you must attend the later of the two time slots to maintain the tenure system by which times were assigned.
Yes, you will be able to select a share partner as a proxy. However, if your share partner selects a location you are not happy with, you will not have another relocation opportunity.
We cannot guarantee specific locations during a specific time slot. The Select-A-Seat event is very fluid and available inventory will be changing during each time slot. Throughout the event, we will have representatives on the phones to assist with questions.
If those seats are open and available at your assigned time slot during the event you are welcome to move into them. To maintain the integrity of the event and our loyalty program all non-renewed and open inventory will be made available to season-ticket members based on their assigned time slot.
...it's such a cool feeling to play in an atmosphere like we have here. Washington is awesome.43 - Tom Wilson
By renewing your season-tickets for 2020-21 and making your first payment either through Power Pay, Four Part, 50/50 or 100% now, you are eligible to be enrolled in Pay As We Play for the 2020 Stanley Cup Playoffs. Be sure to select Pay As We Play on your invoice or online renewal. Please note that if you default on your payments for the 2020 Stanley Cup Playoffs Pay As We Play program, the Capitals reserve the right to automatically cancel your 2020-21 season-ticket plan and remaining playoff tickets.
The only accepted form of payment for the Pay As We Play plan is a major credit or debit card with a Visa, Mastercard, Discover or American Express logo.
Yes. We will automatically charge the credit card we have on file for Power Pay on or about the 15th of each month. At the end of each playoff round, the same card will be charged for any home games played during that round.
Your playoff tickets will be loaded onto your online Account Manager prior to the start of the first round. You will also be able to use the same Account Manager functions from the 2019-20 regular-season including transfer, donating and selling on the NHL Ticket Exchange.
More details and information will follow as we approach the playoffs.
If you do not wish to renew your plan at this time, you still have access to your seats by paying in full for your 2020 Stanley Cup Playoff tickets based on the season-ticket member discount. In order to participate in our Pay As We Play program, you must renew your season-tickets for the 2020-21 season and make a payment through Power Pay, Four Part, 50/50 or 100% payment options.
No, any resale credit accrued by the resale of tickets from the 2019-20 regular-season and 2020 Stanley Cup Playoffs can only be used towards future seasons. Resale credit for tickets sold prior to January 31, 2020, will be noted on your 2020-21 renewal invoice and used to reduce the total amount due for your renewal. Resale credit for tickets sold on or after February 1, 2020, will automatically be applied to your remaining 2020-21 ticket balance prior to your July 15, 2020 payment.
We hope you will join us for the excitement of Capitals playoff hockey; however, you may choose to only renew your Capitals account for the 2020-21 season at this time.
If there are additional playoff tickets available for individual games, they will be made available to Capitals Full Season-Ticket Members via an online presale. Due to very limited availability there is no guarantee that we will have additional playoff tickets for purchase.
Please contact the Capitals Membership Services Department directly at (202) 266-2350 or via e-mail at email@example.com.
This 2020-21 full season-ticket renewal incentive allows you to pay for the 2020 Stanley Cup Playoffs at the conclusion of each playoff round. This means no upfront payment for games that might not be played. You are charged only if the Capitals play a home game during that round.
To qualify you must renew your plan for the 2020-21 season by the renewal deadline of March 13, 2020. The Capitals reserve the right to cancel your 2020-21 season-ticket plan if you default on any Pay As We Play payment.
You may choose to purchase your seats for all four playoff rounds up front (16 possible games). Refer to the seating diagram for pricing information. Any money from unplayed playoff games will be credited to your season-ticket account for the 2020-21 season. If you choose not to renew your 2020-21 season-ticket plan, you can still purchase your seats for the playoffs using the pay in full for all four rounds option.
*PLEASE NOTE, ANY PAYMENTS MADE TOWARDS THE RENEWAL OF YOUR 2020-21 SEASON-TICKET PLAN WILL REMAIN ON YOUR ACCOUNT IF IT IS CANCELLED ANY TIME AFTER THE CONCLUSION OF THE 2019-20 REGULAR SEASON. THAT CREDIT MAY BE USED TOWARDS THE PURCHASE OF 2020-21 CAPITALS TICKETS THROUGH THE MEMBERSHIP SERVICES DEPARTMENT OR A CAPITALS TICKET SALES SPECIALIST. THERE WILL BE NO REFUND FOR PAYMENTS MADE TOWARDS YOUR MEMBERSHIP RENEWAL.
As we shift to a more seamless and secure way to provide you with your tickets, all plan holders will digitally receive their tickets through the Monumental Sports Account Manager and NHL Mobile App.
Please note that we are discontinuing paper tickets at Capital One Arena beginning with the 2020 Stanley Cup Playoffs.
Similar to how you receive an airplane boarding pass through your phone, you’ll receive and manage your tickets through the Monumental Sports Account Manager and NHL Mobile App.
Check out our mobile ticketing page for an intro to mobile ticketing video and step by step tutorials on managing your Capitals tickets, including transferring, selling and donating.