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Welcome,
Capitals Season-Ticket Member

RENEWAL DEADLINE MARCH 13, 2020
Membership Service 202-266-2350 membershipservices@washcaps.com
Nicklas Backstrom

I love the city. I love the fans. I love the organization... It would be weird to put on a different jersey.

19 - Nicklas Backstrom
Ovi

Club Red 365 Membership Benefits

Your membership in Club Red 365 includes much more than
just a ticket to the game. As a member, you receive a host of
valuable benefits and perks, including:

Price Savings Price saving off gate pricing and priority access to additional ticket
Playoff Tickets Guaranteed access to Stanley Cup Playoff tickets
Food & Beverage Monumental Money for food & beverage Learn More
Member Gift Exclusive Club Red 365 Member gift
Select A Seat Reserved Access to Select A Seat
Dedicated Rep Dedicated Membership Services Team
Payment Plan 12 month interest free payment play
Exclusive Events Exclusive Club Red 365 events and experiences
PLUS THESE GREAT BENEFITS AS WELL!
  • Free online account manager functions
  • Discounted seller fees through the Capitals official resale platform Ticketmaster Ticket Exchange
  • 20% discount at the Fanatics Team Store and merchandise stands at Capital One Arena
  • Club Red 365 Member discounts on beverages at bars and lounges inside Capital One Arena

Club Red 365 Member Perks & Loyalty Program

With Club Red 365 Member Perks and our Club Red 365
Loyalty Program, members have access to intimate, exclusive
and priceless experiences, events and gifts that go above and
beyond just your season tickets. *All experiences are subject to change based on availability.

Alex Ovechkin

Our fans are the best and the loudest fans in the NHL! We are so happy to have them behind us no matter what.

8 - Alex Ovechkin
Group players

Premium Vip Seating

Experience Capitals Hockey from the comfort of Capital One
Arena’s most unique vantage points. Indulge in unparalleled
food and beverage options and enjoy one-of-a-kind benefits
with lavish seating options in our most premium areas.

Renewal Deadlines & Incentives

Renew by March 13, 2020 to be eligible for the following incentives:

Capital One - Cards Score exclusive team gear, just for cardholders like you.

Renew your 2020-21 Washington Capitals season tickets with your Capital One® card and receive an exclusive backpack.

Limited one (1) item per Club Red 365 Membership account. Offer valid until the 2020-21 Renewal Deadline of 3/13/20. Capital One Arena security policies.

Eligible Capitals Club Red 365 members will be notified via email when the gift is mailed to their address on file. Based on availability while supplies last.

Capitals Backpack

How to Renew

Auto-Renew

12 month auto-renew members, there is nothing you need to do! Your membership will automatically renew on March 16th, 2020.

In-Game

Bring a copy of your completed invoice to the renewal checkpoints at the section 102, 402 or 115 Guest Services locations or swing by and we can renew you on the spot!

Online

Click "Renew Now" in the upper right corner and follow directions to renew.

Telephone

Contact your Membership Services Manager or call Capitals Membership Services at (202) 266-2350.

Fax Complete Form

Fax a completed form to the number (202) 266-2330.

Mail Complete Form

Washington Capitals Membership Services 627 N. Glebe Rd Suite 850 Arlington, VA 22203.

TJ Oshie

There isn’t a better home ice advantage in the NHL when our building full and loud. We feed off their energy.

77 - T.J. Oshie

2020-21 Plan Pricing

2020-21 Season
Select a Section
Please Select One
  • VIP A
  • VIP B
  • VIP C
  • Ultra Club Rows 1-4
  • Ultra Club Row 5
  • Center Preferred Select: Center
  • Center Preferred Select: Attack
  • Center Preferred Select: Defend
  • Lower Preferred Select: Attack (D-K)
  • Lower Preferred Select: Attack (L-U)
  • Lower Preferred Select: Defend (D-K)
  • Lower Preferred Select: Defend (L-U)
  • Loge Preferred: Attack
  • Loge Preferred: Defend
  • Club Level: Center: Front (A-F)
  • Club Level: Center: Back (G-L)
  • Club Level: Attack: Front (A-F)
  • Club Level: Attack: Back (G-L)
  • Club Level: Defend: Front (A-F)
  • Club Level: Defend: Back (G-L)
  • Mezz Center: Front (A-H)
  • Mezz Center: Mid (J-M)
  • Mezz Center: Back (N-Q)
  • Mezz End: Attack: Front (A-H)
  • Mezz End: Attack: Mid (J-M)
  • Mezz End: Attack: Back (N-Q)
  • Mezz End: Defend: Front (A-H)
  • Mezz End: Defend: Mid (J-M)
  • Mezz End: Defend: Back (N-Q)
  • Mezz Corner: Attack: Front (A-H)
  • Mezz Corner: Attack: Mid (J-M)
  • Mezz Corner: Attack: Back (N-Q)
  • Mezz Corner: Defend: Front (A-H)
  • Mezz Corner: Defend: Mid (J-M)
  • Mezz Corner: Defend: Back (N-Q)
2020-21 Renewal Price -
2019-20 Gate Price* -
*Based on the average of 2019-20 on sale gate prices. Gate prices subject to change.

Payment Options

Pay in Full

Pay your account in full by 3/13/2020 via credit card or check payable to Washington Capitals.

50/50 Payment Plan

Pay 50% of your total invoice upon renewal and your same credit card will be automatically charged the remaining 50% of your invoice on 8/15/2020.

Four (4) Part Payment Plan

Spread out over four payments, paying 25% of your invoice upon renewal and subsequent 25% payments made on or around 6/15/2020, 8/15/2020, and 10/15/2020.

Auto-renew Power Pay Monthly Payment Plan*

12 equal installment payments made via credit card, first payment made at the time of renewal, subsequent
payments made on or around the 15th of each month through February 2021.

*NOTE FOR POWER PAY MEMBERS

IF YOU CHOOSE TO ENROLL IN 12-MONTH AUTO RENEW POWER PAY, YOUR CLUB RED 365 MEMBERSHIP WILL AUTOMATICALLY RENEW FOR FUTURE SEASONS ON OUR 12-MONTH PAYMENT PLAN. UNDER THE 12-MONTH PAYMENT PLAN, YOU WILL BE CHARGED THE EFFECTIVE MEMBERSHIP PRICE BEGINNING ON THE STATED RENEWAL DEADLINE AND ON OR AROUND THE 15TH OF EACH SUBSEQUENT MONTH FOR THE DURATION OF EACH SEASON'S 12-MONTH PAYMENT CYCLE (MARCH-FEBRUARY), ON THE PAYMENT CREDIT CARD YOU PROVIDE. THE EFFECTIVE MEMBERSHIP PRICE, WHICH WILL BE BASED ON THE MEMBERSHIP PRICING IN EFFECT AT THE TIME OF RENEWAL, WILL BE COMMUNICATED TO YOU EACH YEAR BEFORE THE FIRST PAYMENT IN THE NEW SEASON'S CYCLE. THE EFFECTIVE MEMBERSHIP PRICE IS PROVIDED IN THE SEASON TICKET MEMBERSHIP PRICE CHART WHICH IS LOCATED ON THE CAPITALS MEMBERSHIP RENEWAL WEBSITE EACH SEASON. YOU MAY CHANGE FROM THE 12 MONTH AUTO RENEW PAYMENT PLAN TO ANOTHER OF THE PAYMENT PLANS AT ANY TIME BY CONTACTING YOUR MEMBERSHIP SERVICES MANAGER VIA PHONE OR EMAIL; PROVIDED, THAT YOU MUST CONTACT YOUR MEMBERSHIP SERVICES MANAGER BEFORE THE 15TH OF ANY MONTH TO AVOID BEING CHARGED FOR THE NEXT MONTH ON THE MONTHLY PLAN.

John Carlson

I love the city. I love being around here. It’s my home.

74 - John Carlson

Renewal FAQs

I am an AUTO-RENEW account - do I need to do anything?

No, as an auto renew customer, your Club Red 365 membership will automatically renew for future seasons on our 12-month payment plan. Unless you cancel before March 16, 2020 by contacting your Membership Services Manager via phone or email, your membership will automatically renew for future seasons on our auto renew plan. You will be charged the effective membership price on March 16, 2020 and on or around the 15th of each subsequent month for the duration of each season's 12-month payment cycle (March-February), on the payment credit card you provide. The 2020-2021 effective membership price is provided in the 2020-21 Season Ticket Membership price chart which is located on the 2020-21 Capitals Membership Renewal website. You may change from the 12 month auto renew payment plan to another of the payment plans described below at any time by contacting your Membership Services Manager via phone or email; provided, that you must contact your Membership Services Manager before the 15th of any month to avoid being charged for the next month on the monthly plan.

How do I make my first payment online?

Please click the RENEW NOW button above and then follow the directions on the page to renew. Select your payment method and make your first payment. Once we receive your renewal and payment information for the 2020-21 tickets, we will charge your credit card for that first payment.

How will my Power Pay payment plan work for the rest of this season and future seasons?

If you are enrolled in the 12-month Auto Renew Power Pay, your Club Red 365 membership will automatically renew for future seasons on our 12-month payment plan. Under the 12-month payment plan, you will be charged the effective membership price beginning on March 17, 2020 and on or around the 15th of each subsequent month for the duration of each season's 12-month payment cycle (March-February), on the payment credit card you provide. The effective membership price, which will be based on the membership pricing in effect at the time of renewal, will be communicated to you each year before the first payment in the new season's cycle. The 2020-21 effective membership price is provided in the 2020-21 Season Ticket Membership price chart which is located on the 2020-21 Capitals Membership Renewal website. You may change from the 12 month auto renew payment plan to another of the payment plans described below at any time by contacting your Membership Services Manager via phone or email; provided, that you must contact your Membership Services Manager before the 15th of any month to avoid being charged for the next month on the monthly plan.

What will happen to my ticket invoice if the Washington Capitals are invited to participate in an NHL special event?

The ticket purchaser acknowledges and agrees that [tickets] being purchased hereunder are solely for 2020-2021 NHL preseason and regular games presented by the Washington Capitals and played at Capital One Arena, and for the avoidance of doubt, shall not include tickets, or the right to purchase tickets, to any other event or game, including, but not limited to, any NHL European Global Series Games, NHL China Games, NHL Winter Classic, NHL Heritage Classic, NHL Stadium Series, NHL All-Star or NHL Draft event ("League Special Event") held in the Washington Capitals market or hosted by the NHL at Capital One Arena or otherwise in which the Washington Capitals participates. The ticket purchaser acknowledges and agrees that the Washington Capitals and/or NHL may cancel, postpone, reschedule or relocate games or events for any reason (e.g., move a regular season game of the Washington Capitals from Capital One Arena to an alternate venue for the purposes of playing a League Special Event), as determined in its/their sole discretion, as well as to modify or discontinue, temporarily or permanently, any aspect of the rules, operations and presentations of NHL games and events ("Preemption").

In the event that any game or event for which tickets have been sold to the ticket purchaser is not played or presented in Capital One Arena for any reason, including, but not limited to, Preemption, such event shall in no way be deemed, argued or construed to be a breach by the Washington Capitals of any terms, conditions, agreement or any other duties or obligations in connection with the sale and use of these tickets and, in such event, the ticket purchaser's sole remedy shall be a pro-rata account credit or refund equal to the price paid for these tickets as specified in the ticket invoice, and the ticket purchaser hereby waives and releases any and all claims it may have against the Washington Capitals and/or the NHL with respect to such game(s) or event not played or presented at Capital One Arena.

My Power Pay plan does not finish until February 2020. Will I have to make two payments in February, my final payment for my 2019-20 tickets and also start paying for my 2020-2021 season tickets?

If you opt to renew within the month of February, there will be some overlap in the payment plan process. If you are signed up for the 2019-20 Power Pay plan, your final payment is February 15, 2020. If we receive your renewal and payment information for your 2020-21 full season-ticket membership in February, we will charge your credit card for that first payment immediately.

If you are currently enrolled in the Power Pay auto-renewal program you will not have any overlap in your payments as we will automatically renew your plan for the 2020-21 season on March 17, 2020.

What are my options for receiving the funds when selling tickets through the NHL TicketExchange?

Season-Ticket Members have two options for receiving resale credit when selling tickets through the NHL TicketExchange. The first option is direct deposit, this option will have all resale credit from sold tickets deposited directly into an eligible checking or savings account. The second option is seller credit, this option will have all resale credit from sold tickets deposited directly into your Capitals team account which will be credited towards future seasons twice per year, first during the renewal period and second on or about July 15th.

*PLEASE NOTE: THE ONLY WAY TO ACCESS FUNDS FROM SOLD TICKETS IMMEDIATELY IS TO SELECT THE DIRECT DEPOSIT OPTION. IF THE SELLER CREDIT OPTION IS SELECTED, FUNDS WILL BE HELD IN YOUR WASHINGTON CAPITALS ACCOUNT AND DISTRIBUTED TWICE ANNUALLY DIRECTLY TO YOUR TICKET INVOICE. THE FIRST BEING ON YOUR RENEWAL INVOICE AND THE SECOND BEING JUST PRIOR TO THE JULY 15 PAYMENT.

I have resale credit on my team account, can I use it to make my regular monthly payments?

No, any resale credit accrued by the resale of 2019-20 regular-season tickets and 2020 Stanley Cup Playoffs can only be used towards the 2020-21 regular season when applied during the renewal period. Resale credit for tickets sold from the start of the 2019-20 season up to January 31, 2020, will be noted on your 2020-21 renewal invoice and applied to your renewal balance. Resale credit for tickets sold on or after February 1, 2020, will automatically be applied prior to your July 15, 2020 payment for your 2020-21 season-tickets. Resale credit in your team account can only be used toward future seasons or ticket purchases.

What happens if I miss a payment or my credit card is declined?

If a problem arises concerning your payment, you will be contacted by the Washington Capitals to provide a valid credit card. Your online account manager privileges will be suspended until the payment is made and your tickets may be blocked. If you are unable to arrange for regular monthly installments, you will be removed from Power Pay and will need to pay your remaining balance in full to avoid cancellation of your season-tickets.

Who do I contact if I need to update my credit card information?

Please contact the Capitals Membership Services Department at (202) 266-2350 or via e-mail at membershipservices@washcaps.com. Updating your credit card through your account manager will not update the credit card for your payment plan.

What is Select-A-Seat?

Our annual event where full season-ticket members can relocate their seats for the upcoming season based on availability. The 2020-21 Select A Seat event will be held online using our virtual venue platform between on March 30 and is the only relocation opportunity for the upcoming 2020-21 season. In order to participate in our Select A Seat event you must be renewed by the March 13, 2020 deadline.

How are the time slots assigned for this event?

The time slots are assigned based on the number of RSVPs and the "since date" for each account, sorted by account number. Time slots are not consistent year over year, however the most tenured accounts will always have the earliest access to the Select-A-Seat event. Due to the large number of accounts, there is the possibility that accounts within the same "since date" will be split between different time slots with the earliest account numbers getting the first time slot in that tenure group.

I have a share partner with a later time slot; can they come to my time slot?

No, in order for you and your share partner to relocate seats together you must attend the later of the two time slots to maintain the tenure system by which times were assigned.

I cannot make it to Select-A-Seat, can I send a share partner?

Yes, you will be able to select a share partner as a proxy. However, if your share partner selects a location you are not happy with, you will not have another relocation opportunity.

What will be available during my time slot?

We cannot guarantee specific locations during a specific time slot. The Select-A-Seat event is very fluid and available inventory will be changing during each time slot. Throughout the event, we will have representatives on the phones to assist with questions.

I know someone that did not renew their seats, can I move into those?

If those seats are open and available at your assigned time slot during the event you are welcome to move into them. To maintain the integrity of the event and our loyalty program all non-renewed and open inventory will be made available to season-ticket members based on their assigned time slot.

Tom Wilson

...it's such a cool feeling to play in an atmosphere like we have here. Washington is awesome.

43 - Tom Wilson

2020 Stanley Cup Playoffs

Playoff Pricing
Select a Section
Please Select One
  • VIP A
  • VIP B
  • VIP C
  • Ultra Club Rows 1-4
  • Ultra Club Row 5
  • Center Preferred Select: Center
  • Center Preferred Select: Attack
  • Center Preferred Select: Defend
  • Lower Preferred Select: Attack (D-K)
  • Lower Preferred Select: Attack (L-U)
  • Lower Preferred Select: Defend (D-K)
  • Lower Preferred Select: Defend (L-U)
  • Loge Preferred: Attack
  • Loge Preferred: Defend
  • Club Level: Center: Front (A-F)
  • Club Level: Center: Back (G-L)
  • Club Level: Attack: Front (A-F)
  • Club Level: Attack: Back (G-L)
  • Club Level: Defend: Front (A-F)
  • Club Level: Defend: Back (G-L)
  • Mezz Center: Front (A-H)
  • Mezz Center: Mid (J-M)
  • Mezz Center: Back (N-Q)
  • Mezz End: Attack: Front (A-H)
  • Mezz End: Attack: Mid (J-M)
  • Mezz End: Attack: Back (N-Q)
  • Mezz End: Defend: Front (A-H)
  • Mezz End: Defend: Mid (J-M)
  • Mezz End: Defend: Back (N-Q)
  • Mezz Corner: Attack: Front (A-H)
  • Mezz Corner: Attack: Mid (J-M)
  • Mezz Corner: Attack: Back (N-Q)
  • Mezz Corner: Defend: Front (A-H)
  • Mezz Corner: Defend: Mid (J-M)
  • Mezz Corner: Defend: Back (N-Q)
1st Round  
Season-Ticket Price -
Conf. Semis  
Season-Ticket Price -
Conf. Finals  
Season-Ticket Price -
Stanley Cup  
Season-Ticket Price -
*Based on the average of 2019-20 on sale gate prices. Gate prices subject to change.

Playoff FAQs

How do I sign up for Pay As We Play?

By renewing your season-tickets for 2020-21 and making your first payment either through Power Pay, Four Part, 50/50 or 100% now, you are eligible to be enrolled in Pay As We Play for the 2020 Stanley Cup Playoffs. Be sure to select Pay As We Play on your invoice or online renewal. Please note that if you default on your payments for the 2020 Stanley Cup Playoffs Pay As We Play program, the Capitals reserve the right to automatically cancel your 2020-21 season-ticket plan and remaining playoff tickets.

What forms of payment will be accepted for 2020 Stanley Cup Playoffs Pay As We Play program?

The only accepted form of payment for the Pay As We Play plan is a major credit or debit card with a Visa, Mastercard, Discover or American Express logo.

Do I have to use the same credit card for both Power Pay and Pay As We Play?

Yes. We will automatically charge the credit card we have on file for Power Pay on or about the 15th of each month. At the end of each playoff round, the same card will be charged for any home games played during that round.

How will I receive my tickets for the 2020 Stanley Cup Playoffs?

Your playoff tickets will be loaded onto your online Account Manager prior to the start of the first round. You will also be able to use the same Account Manager functions from the 2019-20 regular-season including transfer, donating and selling on the NHL Ticket Exchange.

When will my tickets for the 2020 Stanley Cup Playoffs be made available to manage?

More details and information will follow as we approach the playoffs.

What if I do not wish to renew at this time, but would like to purchase my tickets for the 2020 Stanley Cup Playoffs?

If you do not wish to renew your plan at this time, you still have access to your seats by paying in full for your 2020 Stanley Cup Playoff tickets based on the season-ticket member discount. In order to participate in our Pay As We Play program, you must renew your season-tickets for the 2020-21 season and make a payment through Power Pay, Four Part, 50/50 or 100% payment options.

Can I use my 2019-20 Ticketmaster Ticket Exchange resale credits towards my playoff payments?

No, any resale credit accrued by the resale of tickets from the 2019-20 regular-season and 2020 Stanley Cup Playoffs can only be used towards future seasons. Resale credit for tickets sold prior to January 31, 2020, will be noted on your 2020-21 renewal invoice and used to reduce the total amount due for your renewal. Resale credit for tickets sold on or after February 1, 2020, will automatically be applied to your remaining 2020-21 ticket balance prior to your July 15, 2020 payment.

What if I do not want to purchase my tickets for the 2020 Stanley Cup Playoffs?

We hope you will join us for the excitement of Capitals playoff hockey; however, you may choose to only renew your Capitals account for the 2020-21 season at this time.

Can I buy additional playoff tickets through the Capitals?

If there are additional playoff tickets available for individual games, they will be made available to Capitals Full Season-Ticket Members via an online presale. Due to very limited availability there is no guarantee that we will have additional playoff tickets for purchase.

Who do I contact if I need to update my credit card information?

Please contact the Capitals Membership Services Department directly at (202) 266-2350 or via e-mail at membershipservices@washcaps.com.

Pay as we Play

This 2020-21 full season-ticket renewal incentive allows you to pay for the 2020 Stanley Cup Playoffs at the conclusion of each playoff round. This means no upfront payment for games that might not be played. You are charged only if the Capitals play a home game during that round.

To qualify you must renew your plan for the 2020-21 season by the renewal deadline of March 13, 2020. The Capitals reserve the right to cancel your 2020-21 season-ticket plan if you default on any Pay As We Play payment.

Pay in Full for Rounds 1 Through 4

You may choose to purchase your seats for all four playoff rounds up front (16 possible games). Refer to the seating diagram for pricing information. Any money from unplayed playoff games will be credited to your season-ticket account for the 2020-21 season. If you choose not to renew your 2020-21 season-ticket plan, you can still purchase your seats for the playoffs using the pay in full for all four rounds option.

*PLEASE NOTE, ANY PAYMENTS MADE TOWARDS THE RENEWAL OF YOUR 2020-21 SEASON-TICKET PLAN WILL REMAIN ON YOUR ACCOUNT IF IT IS CANCELLED ANY TIME AFTER THE CONCLUSION OF THE 2019-20 REGULAR SEASON. THAT CREDIT MAY BE USED TOWARDS THE PURCHASE OF 2020-21 CAPITALS TICKETS THROUGH THE MEMBERSHIP SERVICES DEPARTMENT OR A CAPITALS TICKET SALES SPECIALIST. THERE WILL BE NO REFUND FOR PAYMENTS MADE TOWARDS YOUR MEMBERSHIP RENEWAL.

Digital Ticketing

As we shift to a more seamless and secure way to provide you with your tickets, all plan holders will digitally receive their tickets through the Monumental Sports Account Manager and NHL Mobile App.

Please note that we are discontinuing paper tickets at Capital One Arena beginning with the 2020 Stanley Cup Playoffs.

Similar to how you receive an airplane boarding pass through your phone, you’ll receive and manage your tickets through the Monumental Sports Account Manager and NHL Mobile App.

Check out our mobile ticketing page for an intro to mobile ticketing video and step by step tutorials on managing your Capitals tickets, including transferring, selling and donating.

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